"For those who provide service to clients, **vulnerability** is particularly powerful. Those who get comfortable being vulnerable—or as I call it, naked—are **rewarded with levels of client loyalty and intimacy that other service providers can only dream of**." (Patrick M. Lencioni, Getting Naked) --- **Tags** — [[quotes]], [[client-service]], [[transparency]], **Source** — [[202303281430 - B - Getting Naked]]