"“Whenever I see someone **enter the danger**—and that includes the one time I did it—clients inevitably come up to you individually and thank you. They say things like ‘I'm so glad you made us talk about that,’ and ‘I've been wanting to do what you did today for three years, but I felt like it would have been a career-limiting move.’”" (Patrick M. Lencioni, Getting Naked) --- **Tags** — [[quotes]] , [[client-service]] , [[crucial-conversations]] , [[humility]], [[ego]] **Source** — [[202303281430 - B - Getting Naked]]