"“You admit it was a bad idea as soon as you realize it. You laugh at yourself. You take their ribbing. And most important, **you don't stop making suggestions**. Most of your ideas won't be horrible. Even the ones that aren't so good won't hurt you as long **as you're humble enough to acknowledge that you're not an expert**. And if you've built trust with the client, they don't think about it for a second.”" (Patrick M. Lencioni, Getting Naked) --- **Tags** — [[quotes]], [[client-service]] , [[humility]], [[ego]], [[expertise]] **Source** — [[202303281430 - B - Getting Naked]]