But later in the interview with Cringely, Jobs clarified his thoughts about what he said. JOBS: **The most important thing I think you can do for somebody who’s really good and who’s really being counted on is to point out to them when they’re not—when their work isn’t good enough.** And to do it very clearly and to articulate why . . . and to get them back on track. Notice that Jobs catches himself. He’s careful not to personalize the criticism—not to say “when they’re not good enough.” Instead, he says “when their work isn’t good enough.” It’s an important distinction. Jobs is struggling with a common problem that arises when criticizing another person: the fundamental attribution error, which highlights the role of personal traits rather than external causes. --- **Tags** — [[quotes]] , [[fundamental-attribution-error]] , [[feedback]], [[crucial-conversations]] , [[challenging-others]] , [[culture]], [[management]] **Source** — [[202303281533 - B - Radical Candor]]