Following in Tim’s footsteps, one of my students in the Managing at Apple class said that **he tried to make sure to spend at least ten minutes in every one-on-one meeting listening silently**, without reacting in any way. He would keep his facial expression and body language totally neutral. “What did you learn in that ten minutes that you didn’t learn the other fifty?” I asked. “I heard the things I didn’t want to hear,” my student said, validating Tim’s technique. “**If I gave any reaction at all, people would often tell me what they thought I wanted to hear. I found that they were much more likely to say what they really thought**—even if it wasn’t what I was hoping to hear—when I was careful not to show what I thought.” --- **Tags** — [[quotes]], [[one-to-one-meetings]], [[management]], [[not-speaking]], [[challenging-others]] **Source** — [[202303281533 - B - Radical Candor]]