“Often, we are baffled by people’s behaviour. ‘I told him this, and he did that.’ We think they are being irrational, **but the reality is that they didn’t hear what we think we said**. “In the same way, you cannot describe someone’s behaviour based on what you see, or what you think they see, **because what determines their behaviour is what they think they are seeing**. This distinction applies to almost anything: **what determines the behaviour of physical objects is the thing itself, but what determines the behaviour of living creatures is their perception of the thing itself**.” --- **Tags** -- [[communication-skills]] , [[interpersonal-skills]] , [[conflict]] , [[quotes]] **Source** -- [[202407221554 - B - Alchemy]]