“A key step for the Strategy of Monitoring is to identify precisely what action is monitored. Specific habits such as “Read the news every morning” or “Call one client each day” are easy to monitor, while vague resolutions such as “Be more informed” or “Cultivate better client relationships” are hard to monitor. I was reminded of [[Lord Kelvin]]’s observation, overbroad but nevertheless thought-­provoking: “**When you cannot express it in number, your knowledge is of a meager and unsatisfactory kind**.” If we want something to count in our lives, we should figure out a way to count it.“ --- **Tags** -- [[quotes]], [[dashboards]] , [[habits]] , [[routines]] , **Source** -- [[20240806084000 - B - Better Than Before]]