"**When it is time to speak yourself, take a key point from what the other speaker has said and talk first about that, or summarise the issues from the perspective of both sides before restating your main concerns**. This is a good way to show you have heard what has been said, even if you did not agree with it or like the way in which it was presented to you. Making a habit of reflecting in this way will also help guard against making early judgements." ([Location 1955](https://readwise.io/to_kindle?action=open&asin=B01CJUV57U&location=1955)) --- **Tags** -- [[quotes]], [[mirroring]], [[reciprocity]], [[listening]], [[negotiations]], [[conflict]], **Source** -- [[202410111110 - B - Effective Negotiation]]