"By leaving the responsibility of **accounts receivable** to my team, I made it their issue, when it **was really part of the sales process**. Yes, at times you need to enforce collections on a client because they are not fulfilling their obligation. **But other times, you are not fulfilling yours**." ([Location 1166](https://readwise.io/to_kindle?action=open&asin=B07SZQMH7Z&location=1166)) --- **Tags** -- [[quotes]], [[sales]], [[business-development]], [[systems-thinking]] **Source** -- [[202410110432 - B - Fix This Next]]