"While I describe this extensively in Clockwork, I want to add something I didn’t mention in that book. **We do need some degree of protective capacity. Meaning, you don’t want to streamline and cut back on processes so much that when you have a sudden spike in demand it throws your business into a tailspin**. (Remember, we are trying to prevent uncontrolled growth.) You need some excess capacity to cover the inevitable need to redo some work (ugh!) or to handle a surge of demand (yippee!)." ([Location 1742](https://readwise.io/to_kindle?action=open&asin=B07SZQMH7Z&location=1742)) --- **Tags** -- [[quotes]], [[comparative-advantage]], [[efficiencies]], [[resilience]], **Source** -- [[202410110432 - B - Fix This Next]]