"To be ruthless means hacking and cutting, especially in difficult times, or wantonly firing people without any thoughtful consideration. To be rigorous means consistently applying exacting standards at all times and at all levels, especially in upper management. **To be rigorous, not ruthless, means that the best people need not worry about their positions and can concentrate fully on their work**" --- **Tags** -- [[quotes]], [[essentialism]], [[redundancies]], [[organisational-development]], [[leadership]], [[organisational-culture]] **Source** -- [[202410171047 - B - Good to Great]]