"In one incident, a man came to [[Marvin Pohlman]] and said, “**I have nine kids. Are you telling me that you’ll pay for four years of school—college, trade school, whatever—for every single one of my kids?**” [[Marvin Pohlman|Pohlman]] acknowledged that, yes, that’s exactly what would happen. “**The man just sat there and cried**,” said [[Marvin Pohlman|Pohlman]]. “I’ll never forget it. It just captures in one moment so much of what we were trying to do.”" --- **Tags** -- [[quotes]], [[organisational-culture]], [[organisational-values]], [[incentives]], **Source** -- [[202410171047 - B - Good to Great]]