"They may improvise and take turns starring in solo moments, but they never stray from the intentions of the script or the score. But it is in the rewards where they are the most different. **The only reward for an ensemble is not in beating another ensemble, or in winning a trophy, but in how they are perceived by the audience.** When the audience applauds, they have their reward." --- **Tags** -- [[quotes]], [[intrinsic-motivation]], [[organisational-culture]], [[customer-experience]], [[client-service]] **Source** -- [[20250112015442 - B - If Disney Ran Your Hospital]]