“**People who are in functional jobs see themselves as competent when executing a set of processes. They try to get better at those processes and they make marginal improvements**. Functional people try to stay up to date with the standards and make sure they are able to perform as directed, but they secretly resist change and don’t like new disruptive ideas.” ([Location 310](https://readwise.io/to_kindle?action=open&asin=B00NVQE4T8&location=310)) --- **Tags** -- [[quotes]], [[redundancies]], [[efficiencies]], [[leadership]] **Source** -- [[20250303112500 - B - Key Person of Influence]]