“**People who are performing a vital role see themselves as aligned to the result rather than the process**. They ask questions about ‘why’ we do things this way and ‘what’ will it be like in the future. **Vital people are worried about creating value. They want to deliver more of it, regardless of how it happens**.” ([Location 315](https://readwise.io/to_kindle?action=open&asin=B00NVQE4T8&location=315)) --- **Tags** -- [[quotes]], [[outcome-bias]], [[redundancies]], [[efficiencies]] [[innovation]], [[entrepreneur]], [[leadership]] **Source** -- [[20250303112500 - B - Key Person of Influence]]