"Products and services don’t make money; product and service ecosystems do. **Your business will really take off when you have a mix of products and services that all work together to maximise the value exchange in every customer relationship**." ([Location 1333](https://readwise.io/to_kindle?action=open&asin=B00NVQE4T8&location=1333) --- **Tags** -- [[quotes]], [[product-management]], [[law-firm-business]] **Source** -- [[20250303112500 - B - Key Person of Influence]]