"A higher rate of **urgency** does not imply ever present panic, anxiety, or fear. It **means a state in which complacency is virtually absent**, in which people are always looking for both problems and opportunities, and in which the norm is “do it now.”" --- **Tags** -- [[quotes]], [[complacency]], [[anxiety]], [[consistency]], [[change-management]], **Source** -- [[20250320103315 - B - Leading Change]]