"Playful wasn’t the move with [[Chris Watts]]. The way the late-night FM DJ voice works is that, when you **inflect your voice in a downward way, you put it out there that you’ve got it covered. Talking slowly and clearly you convey one idea: I’m in control**. When you inflect in an upward way, you invite a response." --- **Tags** -- [[quotes]], [[confidence]], [[public-speaking]], [[negotiations]] **Source** -- [[202507101253 - B - Never Split the Difference]]