"Here are some other great standbys that I use in almost every negotiation, depending on the situation: - What about this is important to you? - How can I help to make this better for us? - How would you like me to proceed? - What is it that brought us into this situation? - How can we solve this problem? - What’s the objective? / What are we trying to accomplish here? - How am I supposed to do that?" --- **Tags** -- [[quotes]], [[asking-questions]], [[listening]], [[negotiations]], [[empathy]], [[crucial-conversations]], [[interpersonal-skills]] **Source** -- [[202507101253 - B - Never Split the Difference]]