“Hearing all three pieces of information—**what I did, how she felt, and what needs of hers were fulfilled**—I could then celebrate the appreciation with her. Had she initially expressed her appreciation in NVC, it might have sounded like this: “Marshall, when you said these two things (showing me her notes), I felt very hopeful and relieved, because I’ve been searching for a way to make a connection with my son, and these gave me the direction I was looking for.”” --- **Tags** -- [[quotes]], [[crucial-conversations]], [[expressing-needs]], [[personal-needs]], [[communication-skills]] **Source** -- [[251115105628 - B - Nonviolent Communication]]